Privacy Policy

At Machto, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our website (www.machto.com).

1. Information We Collect

We collect information to improve our services and offer a personalized experience. The information we collect includes:

  • Personal Information: Name, email address, phone number, shipping address, and payment details, which you provide when placing an order or contacting us.
  • Non-Personal Information: Browsing data, IP addresses, and cookies to analyze trends, administer the website, and gather general demographic information.

2. How We Use Your Information

The information we collect is used in the following ways:

  • Order Fulfillment: To process and deliver orders, and communicate with you regarding your purchase.
  • Customer Support: To respond to inquiries, provide assistance, and improve customer service.
  • Personalization: To personalize your shopping experience and offer tailored recommendations.
  • Marketing and Promotions: To send promotional emails, newsletters, and special offers if you’ve opted to receive them. You may opt out at any time.
  • Website Analytics: To analyze usage trends and improve the functionality of our website.

3. How We Protect Your Information

We take data security seriously and have implemented industry-standard measures to protect your personal information from unauthorized access, disclosure, or misuse. These measures include:

  • Encryption: Sensitive information like payment details is encrypted using Secure Socket Layer (SSL) technology.
  • Access Control: Personal information is accessible only to authorized personnel who need it to perform specific tasks.

Despite these efforts, no method of transmission over the internet or electronic storage is 100% secure. We strive to protect your personal data but cannot guarantee absolute security.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following cases:

  • Service Providers: We may share your information with trusted third-party partners to assist with payment processing, shipping, or website analytics. These parties are obligated to protect your data.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to a court order or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies

We use cookies to enhance your browsing experience and gather information about site traffic and interactions. Cookies help us recognize repeat visitors and store items in your shopping cart. You can modify your browser settings to decline cookies, but this may affect your ability to use some website features.

6. Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of any inaccurate or incomplete personal data.
  • Deletion: Request the deletion of your personal data, subject to certain legal obligations.
  • Opt-Out: Unsubscribe from marketing emails by clicking the “unsubscribe” link in any communication or by contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such information, please contact us, and we will promptly remove it.

9. Changes to the Privacy Policy

Machto reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of the website following the posting of changes constitutes acceptance of those changes.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

  • Email: [sales@machtomachinery.com]
  • Phone: [+91-70489-90242]
  • Address: [Near The Gods Palace Resort, Uppar Ganga Canal Road, Nanu Sardhana, Meerut – 250341 , Uttar Pardesh]
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