At Machto, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our website (www.machto.com).

1. Information We Collect

We collect information to improve our services and offer a personalized experience. The information we collect includes:

• Personal Information: Name, email address, phone number, shipping address, and payment details, which you provide when placing an order or contacting us.
• Non-Personal Information: Browsing data, IP addresses, and cookies to analyze trends, administer the website, and gather general demographic information.

2. How We Use Your Information

The information we collect is used in the following ways:

• Order Fulfillment: To process and deliver orders, and communicate with you regarding your purchase.
• Customer Support: To respond to inquiries, provide assistance, and improve customer service.
• Personalization: To personalize your shopping experience and offer tailored recommendations.
• Marketing and Promotions: To send promotional emails, newsletters, and special offers if you’ve opted to receive them. You may opt out at any time.
• Website Analytics: To analyze usage trends and improve the functionality of our website.

3. How We Protect Your Information

We take data security seriously and have implemented industry-standard measures to protect your personal information from unauthorized access, disclosure, or misuse. These measures include:

• Encryption: Sensitive information like payment details is encrypted using Secure Socket Layer (SSL) technology.
• Access Control: Personal information is accessible only to authorized personnel who need it to perform specific tasks.

Despite these efforts, no method of transmission over the internet or electronic storage is 100% secure. We strive to protect your personal data but cannot guarantee absolute security.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following cases:

• Service Providers: We may share your information with trusted third-party partners to assist with payment processing, shipping, or website analytics. These parties are obligated to protect your data.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a court order or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.